Terms of Service

By using Lensdrop you agree to these terms. Lensdrop is a photo-delivery tool for photographers: you upload galleries and share them with your clients.

Your account

You're responsible for activity under your account and for the content you upload. You confirm you have the right to upload and share the photos in your galleries.

Acceptable use

• Don't upload unlawful content or content you don't have rights to.
• Don't use Lensdrop as general file hosting unrelated to photo delivery.
• Don't attempt to disrupt or abuse the service or its quotas.

AI features and face search

Lensdrop offers optional AI tools. Auto clean-up flags photos you'd probably drop (blur, closed eyes, exposure, duplicates) to help you review faster; it is assistive only and never deletes photos, so the final selection is always yours. Find my photos lets guests find their own photos in a gallery from a selfie. It is off by default and you turn it on per gallery; by enabling it you confirm you have the necessary consent from the people in that gallery to process their face data for this purpose. See our Privacy Policy for how face data is handled and where the feature is available.

Payments

You pay Lensdrop for galleries and add-ons. Lensdrop takes 0% commission on your sales and is never part of the payment between you and your clients.

Galleries

You pay for a gallery when you create it, by choosing a storage size and paying once. There is no subscription and no balance to top up. Once a gallery has been used, meaning something has been uploaded to it or it has been shared, it is not refundable, including if the gallery later expires or you delete it. Free accounts start with 2 free galleries; these are a one-time allotment to get started, not a recurring monthly amount.

Each gallery stays active for its window (currently 6 months). After that it is archived (clients can no longer view it) and, following a 7-day grace period during which you can still extend it or download the originals, it is permanently deleted along with its photos. We email you before expiry so you have time to act. You can extend a gallery's window or add storage from your dashboard. Refunds on galleries you have not used yet are covered by our Refund Policy.

Pricing and currency

Customers in India are charged in INR through Razorpay (UPI or card). Customers elsewhere are charged in USD through our Merchant of Record, Polar. The price shown for your region is the price you pay. Any applicable taxes, including GST for customers in India, are calculated at checkout. If your card's currency differs from the charge currency, your bank or card network may apply its own conversion or a small surcharge.

Refunds

Refunds are covered by our Refund Policy and are processed back to your original payment method through the same provider that handled your purchase (Razorpay in India, Polar elsewhere).

Availability

We work to keep Lensdrop reliable but provide the service "as is" without warranties. We may update these terms; we'll note the date above.

Contact

Questions? Email hello@lensdrop.app.